
Quality of rehabilitation big risk for new probation
Cost reductions may stabilise the financial positions of CRCs, but could limit innovation and compromise service delivery.
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Cost reductions may stabilise the financial positions of CRCs, but could limit innovation and compromise service delivery.

The NAO found generally low morale in CRCs and the NPS, and note that this is often the case during periods of change.

The National Audit Office report on Transforming Rehabilitation finds it hard to judge performance of public NPS or private CRCs but raises areas of concern

The third post in my series on the National Audit Office Transforming Rehabilitation report reveals there was limited competition for new probation market.

Offenders on probation used terms such as “more stressed”, “miserable”, “deflated” to describe their probation officers after Transforming Rehabilitation was implemented.

Achieving value for money from the new probation system will require resolving these fundamental issues, and ensuring the right incentives for all participants in the system.