Find out more about the impact of Russell’s work by reading feedback from a range of clients

Client Feedback

See the views of a wide number of Russell’s clients over a history of 25 years providing expert consultancy, research, policy advice and training.

Feedback from clients


"Russell goes about his craft in a way that is both supportive, taking account of competing pressures on those he seeks to engage, and challenging through honest feedback and thought provoking conclusions."
Carrie Peters
Head of Resettlement, DLNRCRC
"Russell has worked as a consultant for RAPt/Forward for over seven years on a wide range of projects. He has detailed knowledge of the world of drugs and crime and can be relied on to produce quick and accurate briefings which draw on the latest research as well as developments in the pipeline. We have used Russell to provide specialist input on a wide range of subjects and have always been pleased with the quality of his output.."
Mike Trace
Chief Exec, Forward Trust
"Russell is a canny analyst of all things in criminal justice reform. His helpful takes on policy development and his good use of digital media makes him one of the most useful people to know in the sector. His clear-eyed scrutiny of payment by results and the Transforming Rehabilitation reforms is particularly impressive."
Andrew Neilson
The Howard League
"Russell is incredibly knowledgeable and he is also an extremely good listener. His criminal justice experience means that as well as setting up an evaluation system for Fine Cell Work, he has helped to shepherd us through the planning needed for a big, new piece of work. All of our team have found him an absolute pleasure to work with."
Katy Emck
Director, Fine Cell Work
"Russell's ability to get on with the job, appreciate how busy everyone is and produce an honest evaluation was really welcome and helpful. We wouldn't hesitate to ask him to undertake more work for us."
Deborah Cartwright
Chief Exec, Oasis
“Russell Webster is a pleasure to work with. His wealth of experience and knowledge with an ability to write really accessible information for a range of audiences are a great combination. He has a deep understanding of a wide range of issues in criminal justice which he puts to use in a variety of ways. We find working with Russell very beneficial for our charity’s audiences’ needs”
Anne Fox
Chief Exec, Clinks
"I have commissioned Russell to carry a number of research and evaluation projects of our work with long term unemployed people, in particular substance mis-users. Russell has demonstrated an inate ability to connect with our service users, staff and partners to produce highly objective and thought provoking pieces of work. Russell is an expert in his field, a passionate champion of social justice and I have always welcomed his input as a critical friend of our charity"
Phil Nichols
Social Enterprise & Skills Consultant
"Russell Webster consistently provides up to date, accurate and often hidden information alongside useful, critical and sometimes very funny analysis. His website is a must read for anyone interested in understanding the ever changing context of justice policy and practice. Working with Russell is a pleasure and his contriubution to the sector is invaluable. His update is one of the few regular emails I look forward to."
Charlie Weinberg
Director, Safe Ground
"Russell knows his way around the criminal justice system as well as anyone. He combines practical knowledge with a sharp intellect. But what is equally impressive is that his compassion shines through his work. From the day we met, Russell's advice has been invaluable; without it we would not be able to support some of our most important clients. I would (and do) recommend him without qualification"
Gavin Lockhart-Mirams
Chief Exec, Crest Advisory
"If Russell covers something you know it's likely to be important, and have implications for policy and practice. His analysis of the crime and drug policy world always gets to the nub of the issues and provides a way of cutting through to the heart of what's important."
Andrew Brown
Substance Misuse Expert
"The best source of information on Payment by Results is russellwebster.com"
Fiona Sheil
Voluntary Sector Expert
"Russell is a mine of information, he's my go to for anything criminal justice related and I often refer people to him and his work, which is always accurate and accessible - no mean feat given the ever-changing landscape. Not only is Russell an expert in his field, he's an approachable and helpful person too; making him a pleasure to work alongside."
Joe Gardham
Chief Exec
"Russell’s explanations and summaries are always helpful and often more helpful to me than the original report. He provides me the basis of the subject with up-to-date, accurate, evidence-based information and critical analysis but always with compassion and understanding. It is a rare combination in these times."
Chris Ford
Substance Misuse Expert
"No nonsense interpretation about PbR, huge respect for Russell’s unwavering determination to make a difference."
Richard Rowley
Criminal Justice Consultant
"Russell was the Evaluator on the project I led. I found him to be extremely useful as much more than someone 'marking my homework' which was the role I expected him to take. His experience helped guide me forward, avoid mistakes I might have made, and steady my nerves when I got rattled. An excellent person to have on the team"
James Caplin
Executive Coach
"Russell worked with Sussex Police and Emerging Futures as an independent evaluator on a project aligned to the MOJ’s Female Offender Strategy from May 2018 to June 2019. Russell worked diligently with the team to collate data, feedback at all levels from commissioners, staff and Service Users building on case studies and contributing well to performance meetings. As a result, Russell provided an excellent final evaluation report."
Sam Sanderson
Sussex Police