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The latest research, policy, practice and opinion on our criminal justice and drug & alcohol treatment systems

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Digital Engagement

Police, Twitter and major incidents

Any major incident provokes a firestorm of reaction on Twitter and other social media outlets. In the wake of events such as the terrorist killing of Drummer Lee Rigby in Woolwich what should the police be doing online. Amongst the general noise and bot-generated confusion, there are opportunities to keep the public reliably informed and gather some key intelligence.

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