
Service user involvement key to improving probation
Probation services can create a ‘win-win’ situation by getting service users involved in improving and delivering services, according to new research from HMI Probation.
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Probation services can create a ‘win-win’ situation by getting service users involved in improving and delivering services, according to new research from HMI Probation.

Prison Reform Trust active citizen forums enable prisoners to come up with solutions to the problems which bother them most.

This is the seventh in a series of guest posts written by ex-offenders who have turned their lives around and now work, in one way or

New toolkit from Revolving Doors Agency sets out the A-Z of prisoner involvement with an excellent set of resources.

Revolving Doors Agency toolkit provides detailed advice on how to involve service users in shaping your probation service.

The guide is a practical document and provides a structured and accessible introduction to involving offenders and exoffenders; it
includes examples of good practice, checklists and signposts to further information and support.

The growth of service users’ involvement in the design and delivery of drug and alcohol services has made a big contribution to the evolution of those services so that they are more user-friendly and more likely to result in significant positive change for the people who use them.

While overcoming difficulties was a part of their journey towards the good life, goals such as a home and healthy relationships were as important to these individuals as most people who don’t face their challenges. The report is enlivened by a range of collages which were the key tool used by participants to express their aspirations.

However, he is very concerned about the lack of staff engagement in Transforming Rehabilitation. He thinks that probation could be improved but that improvement is most likely to happen via a process of co-production with staff and service users at the heart of it.