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Five stages to spinning out a probation mutual
Employee engagement was central to driving forward plans to transform ourselves from a service-based and passive organisation to a dynamic commercially focused one. We had to recognise that our future careers depended on us developing products, delivering great service, attracting and motivating the best staff and persuading potential customers that we are the best option for all their training needs in the sector. We wanted to turn ourselves into a mutual where employees have a stake…

Paying for the wrong results?
The MoJ published their initial payment mechanism for the Transforming Rehabilitation contracts back on 3rd June and asked for feedback. They are currently developing a final version which should be published before the procurement process starts – scheduled for 23rd August. Last week, the Social Market Foundation published a paper by its director Ian Mulheirn which analysed the payment mechanism in forensic detail and came up with the devastating conclusion that : The payment mechanism encourages providers to cut spending on services and allow reoffending to drift marginally upwards.

Relationships and ongoing assessment are key to reducing reoffending
The authors noted that assessment of some needs (particularly “Attitudes” and education and training) tended to be more accurate later in the community sentence, when the Offender Manager had developed a relationship with the person they were supervising. Similarly, offenders’ feedback on their Community Order was particularly positive when they perceived that the Offender Manager understood their needs. There seem to be two key lessons to be drawn from this research for those planning new models of service delivery…

The risky business of Social Impact Bonds
Will SIBs become a mainstream way of funding public services? My take on new Social Market Foundation report. “Effective transfer of financial accountability is the holy grail of public service reform” The main mechanism for this has been payment by results with which Social Impact Bonds are closely associated. Social Impact Bonds and PbR appear to be a good fit:

Just because I’m paranoid doesn’t mean the Internet’s not out to get me
This new infographic commissioned by the Huffington Post from Visually gives an excellent overview of the dangers of identity theft. Did you know you can buy the personal information of 100 people for just $9.95

What can Transforming Rehabilitation learn from the Work Programme?
Once again, the intensely party political shaping of public policy makes for uncomfortable results. It takes a politician with the drive and uncompromising approach of Chris Grayling to effect change within a five year cycle. But there is not sufficient time to establish a properly thought-through model which has a decent chance of delivering improved public services. In some ways Transforming Rehabilitation crystallises this problem – the payment by results pilots were cancelled in order to focus on a rapid roll-out of a completely untested model.
Employ Russell
Russell has over 20 years’ experience as a researcher and consultant specialising in substance misuse and crime.
Prison, probation, police, substance misuse, commissioning & payment by results.
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