Can payment by results stimulate innovation?

00000 PbR and innovation This is the fifth post in a blog series looking at the lessons I’ve learned from a recent review of the payment by results literature. One of the main reasons that proponents of PbR champion the approach is because of its potential to stimulate new answers to old problems. But do PbR schemes stimulate innovation? [button-blue url=”” target=”_self” position=”left”]You can download the full literature review here[/button-blue]  [divider] New answers to old problems? Politicians and social investors have …

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Whether to use payment by results? (NAO 2)

Are the NAO’s features a copper-bottomed guarantee of an effective PbR scheme? Or are you more in agreement with me that the attraction of PbR is the chance to move away from the straight-jacket of contemporary procurement and stimulate fresh approaches, under-written by the knowledge that if a provider fails, the commissioner doesn’t have to pay?

The 7th Commandment of Payment by Results: Thou shalt promote innovation

Payment by results is supposed to be all about innovation. The central idea of PbR is that commissioners set their outcomes and only pay up if the provider achieves them. This leaves providers free to deliver the service in any way they see fit.
The freedom from constant monitoring and reporting on targets, milestones, KPIs etc. enables providers to approach entrenched social problems with new ideas and fresh approaches and also frees up considerable resources currently dedicated to the collection, polishing and submitting of data. But…

The Ten Commandments of Payment by Results

It’s getting increasingly difficult to have a productive debate about payment by results. For many people, PbR is merely shorthand for the privatisation or even a backdoor way of funneling public funds into multinational companies. For others, it is a potentially exciting approach to commissioning public services which can drive innovation and improved performance. But whether you love PbR or hate it, the main reason why it’s difficult to have a meaningful discussion is the lack of any evidence base. This post is my take on 10 critical success factors for PbR.

Roma Hooper of Make Justice Work sees commissioning as the key issue for payment by results

00000In this latest in a series of short video interviews on payment by results, Roma Hooper, founder of Make Justice Work, gives her views on PbR in the criminal justice sector. Roma argues that setting a level playing field for large and small organisations and making sure that commissioning does not squeeze out innovation are the main issues to get right if PbR is to improve the effectiveness of initiatives tackling re-offending. Do you agree? Make …

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Frank Curran: 4 critical success factors for payment by results schemes

00000In this latest in a series of short video interviews on payment by results, Frank Curran, owner of SP Solutions and PbR expert, says PbR can be done well – or badly .   Frank’s four key criteria for a successful PbR scheme are: A focus on the primary desired outcome. Providers must be rewarded for taking the risk that PbR entails. Providers must have say over how the service is operated and be encouraged to …

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Probation, Innovation & Geovation

00000The government is currently undertaking a review of the probation service and is encouraging probation trusts to be innovative in responding to fundamental change. Jason Davies’s  (@b00tstrapper) post shows that there’s plenty of innovation in the current probation service.   SWM Probation Trust’s adventures in mapping, phone apps and pecha kucha. It’s Wednesday afternoon, mid-June and we’re back in Southampton. It’s the final of the Geovation Challenge. The judges have retired to their chambers. We’ve made our case and …

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Inside Twitter: Tweeting from prison

00000My recent series on how to make the most of Twitter for workers in the criminal justice system created a decent amount of interest among police, probation and legal staff but very little from those working in prison. This is entirely unsurprising since people inside generally don’t have access to mobile phones or the internet. So, if prison officers can’t access Twitter, how can a prisoner tweet – and do so regularly? There was a …

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Involving front-line staff in the payment by results debate

00000There’s plenty of discussion about payment by results both online and at conferences and seminars. But one aspect that is rarely mentioned is how to encourage staff to engage in the debate and get them to at least consider the potential of the PbR approach. Many front-line workers (@TheCustodySgt has written a great post on who exactly front line staff are) in the statutory and voluntary sectors instinctively respond to all mentions of PbR as if it is …

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Effort and courage are not enough without purpose and direction

00000 The title to this post is a quotation from John F Kennedy and sets the tone for a discussion of the first of the Audit Commission’s Five Principles for local PbR schemes set out in their recent report: Principle 1: A Clear Purpose The Audit Commission recommends that a clear purpose for PbR schemes is important as it will shape both design and implementation. The Commission states that PbR schemes usually have one or …

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Payment by Results: A limited tolerance for error

00000The 1972 Munich Olympics launched Olga Korbut on the world stage. Half of Britain fell in love with the diminutive gymnast with the gamine looks and the playful,  definitely anti-Soviet disposition. I too liked Olga, but I loved her compatriot, Ludmilla Tourisheva; with her regal countenance, she had an elegant approach which made you think she had just stepped off stage at the Bolshoi. Tourisheva won 9 Olympic medals in her career but my abiding …

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