Black Swan

The Usual Suspects

00000This is @ZoeStaffsGMPT 4th post in an ongoing series about her life and learning as a probation officer. When I was thinking what next to blog, I asked my brother (“Average Joe”), what  he wondered most about my job. He didn’t ask any of the usual, like how many times had I been threatened with a gun, or how do I deal with the “endless sense of self-worth”. Or even (thankfully) “what’s a probation officer again?” He said he …

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Measuring PbR outcomes – when worlds collide

00000Commissioning by outcomes is always right, public money should be focused on what we want to achieve – people in work, off drugs, no longer offending (as argued recently on this Blog). But measuring outcomes is difficult which is why, in the past, we have mainly settled for counting activity – the number of sessions delivered, action plans completed etc. instead. Measuring outcomes is particularly difficult in ‘payment by results’ schemes, where it is especially …

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