Frank Curran: 4 critical success factors for payment by results schemes

In this latest in a series of short video interviews on payment by results, Frank Curran, owner of SP Solutions and PbR expert, says PbR can be done well – or badly .


Frank’s four key criteria for a successful PbR scheme are:

  1. A focus on the primary desired outcome.
  2. Providers must be rewarded for taking the risk that PbR entails.
  3. Providers must have say over how the service is operated and be encouraged to innovate & experiment.
  4. Don’t use intermediate targets.

Do you agree?

You can follow Frank on Twitter – @frankcurran


You can see all the video interviews in this series with a wide range of viewpoints pro and con PbR from different perspectives here.

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