In this latest in a series of short video interviews on payment by results, Frank Curran, owner of SP Solutions and PbR expert, says PbR can be done well – or badly .
Frank’s four key criteria for a successful PbR scheme are:
- A focus on the primary desired outcome.
- Providers must be rewarded for taking the risk that PbR entails.
- Providers must have say over how the service is operated and be encouraged to innovate & experiment.
- Don’t use intermediate targets.
Do you agree?
You can follow Frank on Twitter – @frankcurran
You can see all the video interviews in this series with a wide range of viewpoints pro and con PbR from different perspectives here.